Terms of service

By placing an order on this website, you agree to these terms.

Products: We sell personalized digital machine embroidery files, made to order. No physical item is shipped. Names shown in product images are samples.

Your order: You are responsible for checking your name spelling, font, color, size and machine format before ordering. We digitize the file using the details you provide.

How you may use the file: You may stitch the design and sell the finished stitched items. You may not share, resell, or redistribute the digital file, in original or modified form.

Custom text and fonts: Do not ask us to use names, logos, characters or other content that you do not have the right to use. We may decline any request that may infringe the rights of others, and will refund that order.

Results: Stitch results depend on your machine, fabric, stabilizer and thread. Please test stitch before using a file on a finished item.

Refunds: See our Refund policy.

Changes: We may update these terms from time to time. The version published on this page applies to new orders.